RFID technology in the retail industry – bound for success or failure? A two-factor approach


  • Johanna Schoenborn Maastricht University




Information Management, Supply Chain Management, Logistics, RFID, two-factor analysis


In this thesis, the adoption of Radio Frequency Identification (RFID) technology in the retail industry is analysed. Upon the review of substantial literature on technology adoption in the information management field, a two-factor model is established. This model incorporates enablers and inhibitors of RFID adoption, retrieved from reviewing supply chain management literature. The model is then tested in three expert interviews and based on the insights gained from those, a revised model is created which incorporates the main enablers and inhibitors as perceived by the experts. Additionally, an overview of the current status of the technology in the retail industry is given


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